Returns & Exchanges

Welcome to Lilian's She Shed!

We always hope you love the items you receive but understand that it does not always work out. We want to make this process as simple as possible so we offer online and in-store returns!

 

What is your Return Policy?

All items eligible for return must be initiated online within 30 Days. Purchases completed online may be returned in-store at our Burgess, Virginia location. All returned or exchanged items must be unwashed, scent-free, unworn, and undamaged, with all tags attached. Jewelry must be in its original packaging.

Final sale items cannot be returned or exchanged, unless required by law.

Items that are returned within 7 Days following delivery are eligible for Free Return Shipping and a return label will be emailed to you.

When shipping a return, please provide a copy of your receipt that includes the purchased item(s) and your order number.

All exchanges must be made in person at this time.

Return Address:

Lilian's She Shed

Attn: Returns Dept

15115 Northumberland Highway

Burgess, Virginia 22432